HIGHLY RECOMMEND. I am not from the Phoenix area and when my car broke down I had no idea where to take it. I searched for shops near me and Wilhelm was one of first that popped up. I started looking at reviews and only found 5 stars. I called and was nicely greeted and quickly scheduled an appointment. I took my car in and felt very comfortable as a college aged girl. I was given a ride home in the courtesy shuttle and loved the personal conversation I had with Cindy the drive. I already love Wilhelm and they hadn't even fixed my car. I got a call later that day and they were quick to work with me and my parents to find the best solution. They fixed my car and had me back driving as soon as they could. I was so well pleased with their customer service and their hospitality. The people who work there are inviting, kind, caring and I honestly just want to be their friend, that's how much I ENJOYED my experience.